Contact
We're a small team. The fastest way is email.
Expect a real human reply within 2 business days. For bug reports, the public issue tracker on GitHub is usually faster because we triage there daily.
Support email
support@smartflowstudio.com.br — for setup, billing, accessibility, or anything else.
GitHub issues
Open a public issue for bugs and feature requests. Tracked, prioritized, transparent.
Atlassian Marketplace
Installation, trial, billing, and reviews are managed through the Marketplace listing. (Launching soon.)
Response policy: all support inquiries are answered within 2 business days. Critical incidents (data unavailable, license issues) within 24 hours. We reply from a real domain we control, never from a no-reply address.